Frequent Asked Questions
How long will it take to receive my orders?
5-10 business days. Most orders will be shipped within 96 hours of payment clearing. You will receive and email to let you know that your purchase has been shipped.
Which methods of payments do you accept?
We accept Visa, Mastercard, Discover and American Express. We can also accept payment by personal check or money order. However, shipment will not occur until such payment clears.
How much will I have to pay for shipping?
We ship most products by FedEx Home Delivery and Ground. The price of shipping varies according to the product and how much it weighs. However there is a minimum of $9.50 and a maximum of $77.00 regardless of domestic destinations. We are shipping by ground only at this time.
Please note: Products are available for shipping in the continental US only. We apologize for any inconvenience this may cause.
What is your policy regarding Returns, Exchanges and or Refunds?
While we believe you will be delighted with each or our products sometimes its just necessary to return a purchase. We offer a 15 day limited money back guarantee provided you return the purchase unused and in the original packaging. Return postage must be prepaid. The guarantee begins on the date you receive your purchase. You will receive a credit on your credit card for the full purchase price less a 15% restocking charge and the original shipping charge. If you are dissatisfied with your purchase for any reason, please email us at support@homeworkoutsexpress.com
Do you charge sales tax?
At present, we charge sale tax of 7% on all purchases delivered in Georiga. However, your state may require that you pay ause tax. You should consult with your tax advisor on applicability.
How secure is my personal information?
We do not buy sell or trade any information about out customers. All systems are 128-bit encrypted. We may keep your information to ease processing of future orders or to alert you to important information regarding your purchase.
